I recommend US Merchants Systems to anyone that is interested in accepting credit cards. Customer service is very helpful and courteous. They are fantastic to work with!
Lisa Jay Lantana Designwear www.lantanadesignwear.com Dear USMS,
I wanted to thank you again for all the great customer service and assistance you gave me before US Merchant Services even had me setup and approved for a merchant account. I do not recall ever being treated better by a sales representative, as you have really been there for me! I appreciate your continuous help and support with my business' success and growth. You also made some suggestions to help my business succeed even when I did not ask for it! I have had the merchant account with USMS for a little over a month and everything has been going smoothly since the beginning.
I remember you replied to my application within a few business hours and were able to get my account approved and setup quicker than most other companies I had applied with. You were 100% honest and helpful during the approval process. I liked that you were able to get me pre-approval before signing the application and didn’t force me into a contract like everyone else. I had such a horrible time trying to get approved and setup with all the other big name providers. One sales representative even lied to me and had me setup totally different than neither what he promised nor what I applied for. I sell fitness equipment and needed a high monthly volume limit. All the other companies promised high limits and never performed, but you guys delivered as promised. The other companies caused many days of frustration and lost sales. It is extremely nice not having to worry anymore about getting a merchant account, but I can focus more on making sales. Now that I have a higher monthly volume limit, I can bring in and process more sales than what I did in the past! The rates are low and no reserve requirements unlike the competition. Your customer service has always provided me with excellent service up to this day. Thank you very much! Tom Truxell Truxell Enterprises www.cardiozonefitnessproducts.com
There has been a few instances when our credit card terminal failed to batch out a transaction or two. Every time we needed their assistance, such as to force those transactions,
US Merchant Systems was there for us! Though this industry can be very mind boggling, USMS has helped us make sense of it all while teaching us what we need to do to minimize
our fees (such as batching out, tip adjustments, etc.) Thank you USMS!
Don Stevens Stevens Family Steakhouse (254) 729 - 5711 We have been so happy with the service we purchased from gotmerchant.com! When I started looking into getting a merchant account, I was sure it would be a headache but signing up with gotmerchant.com was painless! We have had the service for almost a year now and been very happy! Angela Daffron Enchanted Candle & Bath www.EnchantedCandleandBath.com As far as your service, you've been extremely professional, and very proactive. That is rare, and I appreciate your entrepreneurial spirit. Keep up the good work, and we'll be in touch soon. Robert Guszak Controversy, LLC. www.phatphok.com More coming soon. |